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Digging for Metrics

Digging for Metrics

My grandfather was a coal miner.  At one point, the company paid the workers based on how far they progressed (dug) into a coal seam.  The idea was to provide them an incentive to be more productive.

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The Paradox of Skill

How much success can be attributed to skill or luck?

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The Perpetual Motion of Analytics

The Perpetual Motion of Analytics

One of the primary purposes of Analytics is to learn something about an organization. Like all learning, it never ends.  An answer leads to new questions.

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Advanced Analytics Or Neanderthalytics?

Advanced Analytics Or Neanderthalytics?

For thousands of years, two Hominid species existed simultaneously – Humans and Neanderthals.  There are no Neanderthals today (though some in Customer Service may argue differently).  There are several theories as to why the Neanderthals are extinct despite the remarkable similarities in abilities between the two species.

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Crain’s Fast 50

Crain’s Fast 50

Reliable Software is proud to announce that we are on Crain’s Fast 50 list for 2017.  Thanks to our Clients, Consultants and our Employees that made this achievement possible.  We look forward to continuing to grow as we provide outstanding service our Clients.

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