AUTHOR: Gordon MacMaster

Recent Posts

Performance Measurement: Control or Improvement?

Performance Measurement: Control or Improvement?

When I was a young lad my grandfather would tell me stories about working in the coal mine. The stories were often quite funny and full of more characters than a Disney movie. A lot of the stories touched on the never ending struggle between management and workers. During this time there were a lot of experiments focused on performance measurement. How can we get the miners to dig for more[…]

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Healthcare Consumerism: When the Patient Is Shopping

Healthcare Consumerism: When the Patient Is Shopping

One increasingly-popular model for slowing the growth in healthcare spending and addressing affordability concerns for consumers is “healthcare consumerism,” where patients are encouraged and empowered to shop for products and services more widely than they are today. This creates additional market forces beyond the traditional insurer/provider negotiation model, allowing providers to compete[…]

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Data Quality Concerns in the Health care Industry

Data Quality Concerns in the Health care Industry

Of all the industries in which we work, none compare to healthcare for the complexity of data quality management. At the same time, with real people’s lives at stake, bad or incomplete data in healthcare has the potential to cause more harm than in virtually any other environment.

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Best practices for effective population health management

Best practices for effective population health management

Population health management (PHM) empowers healthcare providers to unlock value in patient data and become more efficient and effective at delivering care and accomplishing their missions. It’s a powerful model for decreasing costs while improving outcomes that should be part of any healthcare provider’s IT strategy.

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Takeaways from the AHIP Expo and Conference

Takeaways from the AHIP Expo and Conference

The America’s Health Insurance Plans (AHIP)  Expo and Conference was held in San Diego from June 20-22. I wanted to share some observations from the conference on some of the challenges and opportunities facing the health insurance industry.

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